Simply put, TruRating lets you hear directly from the majority of your customers every day at an extremely competitive price.
Customer ratings can be analysed in many different ways, helping you to understand more about service levels, product range, store performance and shift patterns.
We can show you how happier customers spend more money with your business and which areas you need to focus on to increase your customer rating score and in turn, generate more revenue for your business.
TruRating arms you with the data that you need to make strategic decisions, based upon real customer insight, across every function of your business.
Take a simple example of a new in-store service.
Before you commit to the expense of launching a new service in every store, you could run a custom question asking your customers to answer Yes or No if they would be interested in using that service then you could use that information to help you plan for the service launch.
With TruRating, you’ll hear what your customers think every day, all year round. It’s not just about scoring customer experiences, it’s about continually improving them too.
Please click here to look at some case studies from businesses who already use TruRating.