I didn't receive my weekly ratings report this week

You will begin to receive your weekly summary report once you have been operating TruRating for two weeks and that is because the report compares your ratings performance from the past week to the previous week.

If you have received a low volume of ratings in the past week, there may not have been sufficient data available to produce the report.

Please don't hesitate to get in touch if you would like us to look into any non-receipt of a weekly report - we're happy to help.

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