Quick guides on all of your Overview dashboard charts

The Performance Over Time chart
The Performance Over Time chart allows you to see the variation of customers perceptions and how they score against your Average Transactions Value, Resp...
Sat, 22 Oct, 2016 at 4:57 PM
TruMetric Time Comparisons chart
The TruMetric Time Comparisons chart allows you to track your performance over periods of time at a glance so that you can see how your scores, ...
Sat, 22 Oct, 2016 at 4:58 PM
Key Stats
This chart shows you what percentage of your customers have chosen to answer a rating question rather than skip it, along with volumes of questions an...
Sat, 22 Oct, 2016 at 5:04 PM
Spend by TruSegment chart
What's the financial impact of turning indifferent customers into fans?  The Spend by TruSegment chart lets you explore the relationship betwe...
Sat, 22 Oct, 2016 at 5:04 PM
Average Transaction Value by TruSegment
Your customer ratings that are given via TruRating will show you that happy customers spend more with your business. We have put together...
Wed, 28 Sep, 2016 at 11:29 AM
Day & Time Heatmap
The Day & Time Heatmap provides a visual representation of how your customer's experience changes throughout the day and over the week.   ...
Wed, 9 Nov, 2016 at 4:25 PM
Your TruTargets
If you have chosen to set your business targets, you will be able to measure them in this chart. Please click here for step-by-step instructions on how t...
Wed, 9 Nov, 2016 at 4:26 PM
Ratings by Numbers
Ratings by Numbers breaks down the number of ratings you have received at each score between 0 and 9 across each of your 5 metrics. By clicking on ...
Sat, 22 Oct, 2016 at 5:18 PM
TruMetrics by Numbers
TruMetrics by Numbers allows you to see your overall Rating Quantity (the number of ratings you have received for each 5 metric questions. You can ...
Sat, 22 Oct, 2016 at 5:18 PM
Your Outlets (for businesses with more than one outlet)
The Your Outlets table enables you to compare the performance of some or all of the outlets in your organisation across a variety of measures, Cl...
Sat, 22 Oct, 2016 at 5:21 PM

Quick guides on all of your Overview dashboard charts

The Performance Over Time chart
The Performance Over Time chart allows you to see the variation of customers perceptions and how they score against your Average Transactions Value, Resp...
TruMetric Time Comparisons chart
The TruMetric Time Comparisons chart allows you to track your performance over periods of time at a glance so that you can see how your scores, ...
Key Stats
This chart shows you what percentage of your customers have chosen to answer a rating question rather than skip it, along with volumes of questions an...
Spend by TruSegment chart
What's the financial impact of turning indifferent customers into fans?  The Spend by TruSegment chart lets you explore the relationship betwe...
Average Transaction Value by TruSegment
Your customer ratings that are given via TruRating will show you that happy customers spend more with your business. We have put together...
Day & Time Heatmap
The Day & Time Heatmap provides a visual representation of how your customer's experience changes throughout the day and over the week.   ...
Your TruTargets
If you have chosen to set your business targets, you will be able to measure them in this chart. Please click here for step-by-step instructions on how t...
Ratings by Numbers
Ratings by Numbers breaks down the number of ratings you have received at each score between 0 and 9 across each of your 5 metrics. By clicking on ...
TruMetrics by Numbers
TruMetrics by Numbers allows you to see your overall Rating Quantity (the number of ratings you have received for each 5 metric questions. You can ...
Your Outlets (for businesses with more than one outlet)
The Your Outlets table enables you to compare the performance of some or all of the outlets in your organisation across a variety of measures, Cl...