As well as rating when making a purchase via your website, your customers will have the option to leave a comment if they choose to.
You are able to view all online comments as soon as they arrive at your Dashboard by clicking on the blue arrow within the Reviews panel at the bottom left of your Online Dashboard.
From the next screen, you will be able to view all of the comments left for the time period chosen.
You can also filter by dates, by question, by category and time periods.
We now also include a search field so you can search for comments with specific words.
There is also the added ability to download all comments data into an excel sheet which will be emailed to you directly.