If I have multiple outlets or branches, can I have different questions?


Yes, you can operate different question combinations at different outlets/ venues across your business.

If you are a larger business with multiple outlets and usually speak with a TruRating Account Manager, they will be able to help and advise you with your question requirements.

If you are a smaller business, you will be able to manage individual outlets/ enues separately through your TruRating online account, although the five 'core' questions will be determined by the business sector you select (you can, however, run different custom questions in each of your outlets). 

Please click here for a step-by-step guide on how to add custom questions.

From the Dashboard, you will be able to view your ratings at each  individual outlet level and also compare ratings across outlets.  We can provide head office and outlet-level staff different log-in and permission levels, enabling you to give staff the ability to view the dashboards for their outlet, without having access to every outlet across your business.

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