What are custom questions?

These are the questions you’ve created. Here’s how you can view your data: 


Overview

See scores for all of your binary, multiple choice and scale questions based on the active filters.  




Comparison

Compare scores by outlet, region, or brand, based on the active filters. Change question via the dropdown menu. 




Trend over time

See how scores change over time within the active time period 




Heatmap

See how scores vary by day, shift, or hour. Hover on any cell to view the score and rating quantity. 




High and Low Performers

See the highest and lowest scoring outlets for all of your questions. 




Response Share

See the % breakdown of responses within the active time period. 




Average Customer Spend

See the average spend per transaction by response or segment (0-5,6-7,8-9) within the active time period. 


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