This is where you’ll find all of your data on the core questions we ask, including service, experience, product, value, and likelihood to recommend.
Overview
You’ll see:
- Overall score (0-9) for each TruMetric based on active filters
- How the score has moved in your selected time period
- Number of responses
You can see the question content by selecting the question icon.
Comparison
Compare scores by outlet, region, or brand, based on active filters. Select which TruMetrics you want to see, and sort by any column. 
Trend over time
See how scores change over time within the active time period. Hover on the chart to view scores for that day.
Heatmap
See how scores vary by day, shift, or hour. Hover on any cell to view the score and rating quantity.
Leaderboard
See how stores stack up against each other across all of your TruMetrics.
High and Low Performers
See the highest and lowest scoring outlets for all of your TruMetrics.
Response Share
See the % breakdown of responses by segment (0-5,6-7,8-9) within the active time period.
Average Customer Spend
See the average spend per transaction by segment (0-5,6-7,8-9) within the active time period. 
Ratings Over Time
See how TruMetric rating quantity changes over time within the active time period. 