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About TruRating
Your NEW Dashboard 2.0
Dashboard 2 Training Videos
Customer Testimonials
TruRating Online
TruRating questions in your business
Promoting your TruRating scores online
Creating TruRating Awareness & Training Materials
About TruRating
Who we are and what we do
What is TruRating?
How much does TruRating cost?
How can I get TruRating for my business?
TruRating Charity - every time you rate, we donate
Who are TruRating?
What we can do for you ...
Why do I need TruRating? What's in it for me?
What kind of businesses do you work with?
Will I need to replace my card payment devices?
Your NEW Dashboard 2.0
Introducing you to Dashboard 2.0
How do I access my TruRating scores?
Will my ratings show on my dashboard instantly?
A first look at your TruRating Dashboard 2.0
Taking a tour of Dashboard 2.0
Can I view Dashboard 2.0 on my phone?
Key Dashboard features
Using the time and date filters
Outlet filters
Setting up Outlet Groups
Your Dashboard 2.0 charts
Trends charts for Core Questions
Trends charts for Custom Questions
Heatmap chart
Store Comparison page
Your weekly ratings reports
What information do I receive in my weekly ratings report?
How much does the weekly TruSummary report cost?
I didn't receive my weekly TruSummary report this week
TruNPS
What is a TruNPS score?
How is TruNPS calculated
Viewing your TruNPS score
Dashboard 2.0 Training Videos
Dashboard 2.0 Video Tutorials
Introducing your TruRating Dashboard (2.0)
How to use TruRating to make improvements in your business
How does improving my score, impact revenue?
Your TruRating Questions in your business
Setting up your TruRating questions
What questions will my customers be asked?
If I have multiple stores or venues, can I have different questions?
TruRating custom questions
Can I create my own questions?
TruRating Online
Everything you need to know about TruRating online
What is TruRating Online?
How much does TruRating Online cost?
How do I get TruRating Online for my business?
TruRating Online - viewing customer comments
TruRating Online comments sentiment analysis - coming soon
Promoting your TruRating scores online
Everything you need to know about TruRating Profile Pages
What is a TruRating profile page?
What are the benefits of TruRating profile pages?
What would my TruRating profile page look like?
How do I set up TruRating profile pages?
How much does a TruRating profile page cost?
Everything you need to know about the TruPulse widget
What is TruPulse?
How much does TruPulse cost?
Customer Testimonials
Customer testimonials
Bendon Lingerie: a TruRating story
Blacks Outdoor Retail : A TruRating Story
RPG - Nike Master Retail Franchisee AU & NZ: a TruRating Story
City Beach: a TruRating Story
Creating TruRating Awareness & Training Materials
Materials which can be printed for your store
Printed material to explain TruRating to your customers
TruCharity Point of Sale material for Australia & New Zealand
Print material to guide multilingual customers to respond
Training your customer facing staff
How should I introduce TruRating to my customers?
Demonstrating to your staff how TruRating benefits them as well as your customers
Troubleshooting
Issues accessing dashboard
I can't see my TruRating scores (new user)
I can't remember my login details for my TruRating dashboard
Payment & Account issues
How do I cancel my TruRating service?
Understanding your Ratings Dashboard 1.0
First view of your rating scores
Where do I find my TruRating scores? (Dashboard 1.0)
How to choose different dates to view (Dashboard 1.0)
Your overview dashboard - digging deeper (Dashboard 1.0)
How do I view the different currencies within the ratings for my business? (Dashboard 1.0)
Quick guides on all of your Overview dashboard charts (Dashboard 1.0)
The Performance Over Time chart (Dashboard 1.0)
TruSegment Over Time (Dashboard 1.0)
TruMetric Time Comparisons (Dashboard 1.0)
Key Stats (Dashboard 1.0)
Day & Time Heatmap (Dashboard 1.0)
View all (10)
Even more you can do with your dashboard (Dashboard 1.0)
Viewing a Question Deepdive report (Dashboard 1.0)
Setting your TruTargets (Dashboard 1.0)
Exporting your dashboard data (Dashboard 1.0)
What is an event and how do I create one? (Dashboard 1.0)
The Outlet Comparison Report (Dashboard 1.0)
Dashboard 1 training videos
An overview of Dashboard 1
Understanding the Overview Report - Dashboard 1
The Heatmap - Dashboard 1
Outlet Comparison Report - Dashboard 1
Question Deepdive Report - Dashboard 1
View all (7)