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Who we are and what we do
What is TruRating?
Who are TruRating?
How can I get TruRating for my business?
TruRating Charity - every time you rate, we donate
What we can do for you
Why do I need TruRating? What's in it for me?
What kind of businesses do you work with?
Will I need to replace my card payment devices?
Introducing You to Your Dashboard
How do I access my TruRating scores?
Will my ratings show on my dashboard instantly?
A first look at your TruRating Dashboard
Taking a tour of Dashboard
Can I view my Dashboard on my phone?
Key Dashboard features
Using the date filters
Choosing which Stores/ Outlets on Your Dashboard View
Selecting Your Own Group of Outlets for Dashboard View
Printing the Dashboard to PDF
Using the Custom Date Filter on Mobile
Your Dashboard charts
Trends charts for Core Metric Questions
Trends charts for Custom Questions
Store Comparison page
Comparing results for various types of stores within your business
Your Weekly Ratings Reports
What information do I receive in my weekly ratings report?
How much does the weekly ratings report cost?
I didn't receive my weekly ratings report this week
What is a TruNPS score?
How is TruNPS calculated?
Viewing your TruNPS score
Dashboard Video Tutorials
Taking a tour of your dashboard
Introducing your TruRating Dashboard
How to use TruRating to make improvements in your business
How does improving my score impact revenue?
Your TruRating Questions in your business
Setting up your TruRating Questions
What questions will my customers be asked?
Will every customer get asked a TruRating question?
If I have multiple stores or venues, can I have different questions?
TruRating Custom Questions
Can I create my own questions?
Everything you need to know about TruRating Digital
What is TruRating Digital?
TruRating Digital - How do I add this to my website?
Viewing TruRating Digital Ratings on Your Dashboard
TruRating Digital - Viewing Customer Ratings
TruRating Digital - Viewing Customer Comments
TruRating Profile Pages
Everything you need to know about TruRating Profile Pages
What is a TruRating profile page?
What are the benefits of TruRating profile pages?
How much does a TruRating profile page cost?
What would my TruRating profile page look like?
How do I set up TruRating profile pages?
Bendon Lingerie: a TruRating story
Blacks Outdoor Retail : A TruRating Story
RPG - Nike Master Retail Franchisee AU & NZ: a TruRating Story
City Beach: a TruRating Story
More Case Studies
Creating TruRating Awareness & Training Materials
Materials which can be printed for your store
Printed material to explain TruRating to your customers
TruCharity Point of Sale material for Australia & New Zealand
Print material to guide multilingual customers to respond
Training your customer facing staff
Demonstrating to your staff how TruRating benefits them as well as your customers
How should I introduce TruRating to my customers?
Issues accessing dashboard
I can't see my TruRating scores (new user)
I can't remember my login details for my TruRating dashboard
Payment & Account issues
How do I cancel my TruRating service?